Zoho CRM
Sales & CRM
Pipedrive
Sales & CRM
Zoho CRM vs Pipedrive in Singapore — which is right for your business?
Both are sales & crm tools used by Singapore businesses. Here is a side-by-side comparison covering SGD pricing, PSG eligibility, PDPA compliance, and local context to help you decide.
Singapore-specific comparison
| Criterion | Zoho CRM | Pipedrive |
|---|---|---|
| SGD pricing (incl. 9% GST) | S$21/mo | S$21.90/mo |
| Free tier | Yes | Yes |
| PSG grant eligible | Checking | Checking |
| PDPA compliant | No | No |
| SG / APAC data centre | Not confirmed | Not confirmed |
| GST / InvoiceNow ready | No | No |
| PayNow / local bank feeds | No | No |
| CPF payroll support | No | No |
| SkillsFuture eligible | No | No |
Stackd verdict
Zoho CRM
SMEs in Singapore can leverage Zoho CRM's comprehensive features for efficient sales management, though local compliance or subsidy details like PSG require further verification.
Pipedrive
Singaporean businesses evaluating Pipedrive should carefully calculate total cost of ownership including necessary add-ons and integrations, as these can push monthly expenses well over initial estimates.
Pros & cons — Singapore view
Zoho CRM
Pros
+Free tier available for up to 3 users
+Scalable editions (Standard, Professional, Enterprise, Ultimate)
+Includes AI agents and process automation
+Reliable support and flexible contracts
Cons
–PSG eligibility unconfirmed
–Singapore data centre location unconfirmed
–Advanced features and more users can increase costs
Pipedrive
Pros
+Visual pipeline management
+Email sync and templates
+Workflow automation
+Custom reports and forecasting
Cons
–Significant hidden costs for essential add-ons (dialer, visitor ID, chatbot)
–Requires external tools for full SDR functionality (enrichment, advanced sequencing)
–Lack of native AI and person-level visitor identification
Who should choose which
Choose Zoho CRM if...
›SMEs
›Startups
›Growing businesses
›Freelancers
Choose Pipedrive if...
›Growing sales teams
›SDR teams
›Small to medium-sized enterprises (SMEs) managing multiple sales processes
›Freelancers
Singapore FAQ
Is Zoho CRM available in Singapore?
Yes, Zoho CRM's pricing details mention that local taxes, including GST, will be charged in addition to the listed prices, indicating its availability in Singapore.
Does Zoho CRM support SGD pricing?
No, Zoho CRM's pricing is listed in USD per user per month. Local taxes, such as Singapore's GST, are charged additionally on top of these USD prices.
Is Zoho CRM PSG-eligible?
The provided search results do not contain any information confirming whether Zoho CRM is eligible for the Productivity Solutions Grant (PSG) in Singapore.
Is Zoho CRM PDPA compliant?
While Zoho mentions a commitment to privacy and provides a privacy policy, the search results do not specifically confirm its compliance with Singapore's Personal Data Protection Act (PDPA).
Want to explore each tool further?
Read our full Singapore reviews before deciding.